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What Kind of Rider Am I?
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What is Normalized Power?
What are Training Zones and what do they mean?
What is Periodization?
How does VeloPro calculate estimated watts?
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FTP and Default FTP
What is the required effort for an FTP check?
What is the best way to do an FTP check?
Why does marking a ride as a “FTP Check" not change anything?
Why does my predicted FTP jump suddenly after my goal?
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Do I need a power meter to use VeloPro?
What file types does VeloPro accept?
How are Heart Rate Zones calculated?
I want to complete my goal event in 4 hours, but VeloPro Inc designates 5.5 hours. Why the discrepancy?
What happens if I miss a workout?
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VeloPro Training Tips
I'm primarily a climber and my Anaerobic Capacity (AC) efforts are pitiful. Should I go for sustainable efforts, or 'peak and fade' type efforts in 40/20 efforts?
Should I be working to my heart rate objectives or my power objectives?
When should I manually adjust my Ride Load number?
How do I upload data when I ride without a power meter or device?
How do I change or add ride data?
How do I change my training goal?
How do I delete a ride?
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Good Form on a Bike
How do I convert workouts to indoor workouts?
Why are my power numbers different on my indoor trainer vs my outdoor bike?
How can I practice climbing in a flat area?
I live in a hilly area and the geography isn't the most conducive to any steady state efforts. Would I need to use an indoor trainer for any longer efforts like that?
Zwift and VeloPro
I did an FTP Ramp Test on Zwift. Is there any way to get my new FTP number into Velopro?
Is VeloPro compatible with Zwift?
How do I upload a workout to Zwift?
Strava and VeloPro
How do I upload my rides from Strava?
FTP Checks and Strava
How similar will my manual entry of an activity be to Strava's "relative effort" metric?
I see that at least some data I imported to VeloPro from Strava is missing, but it is available in the same workout in Garmin. What happened?
Troubleshooting Strava - VeloPro connection
Devices and Wearables
How do I set up my device?
Understanding Training With Power
What can I do about corrupted data files?
Heart Rate Monitors and Wearables
Do I have to wear a heart rate monitor?
How to download your completed workout from your Wahoo unit to your computer
How to download your completed workout from your Lezyne unit to your computer
How to download your completed workout from your Bryton unit to your computer
How to download your completed workout from a Garmin unit to your computer
How to download your workout from Hammerhead device to your computer
I found a bug or technical issue. What should I do?
I can't see my calendar/data/training plan when I log in.
Functionality and Features
When will VeloPro develop "X" feature?
Is my plan adapting? I've been exceeding the TL by X amount consistently, or my FTP has increased and I feel stronger and like I can do more, but it doesn't appear that my plan is changing. Is the system working?
Subscriptions and Security
Who will VeloPro Inc share my data with?
How do I know that my credit card will be safe with VeloPro Inc?
How much does it cost to join VeloPro Inc?
I signed up with the wrong email and didn't receive a confirmation. What next?
I didn't receive a confirmation email. What should I do?
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How do I become an Affiliate?
Coaching and VeloPro
I’m a coach. How can I use VeloPro Inc to help my athletes?
Is VeloPro a substitute for a coach?
Help Desk Software
by Freshdesk Support Desk